24 Jul, 2014 17 13

Things to look for in a freight transportation company

Posted by:Admin inTips & Advice

Any client or customer who is spending money on hiring freight services deserves a quality service, safe delivery of merchandise, and on time delivery. But does everyone get the same quality of service? No, there are many people who have experienced a very poor service. Clients pay online for the service, but then they need to call the provider again and again to track their shipment. Many times the shipment does not reach the destination on time. It is a common problem felt by a number of customers. So before you hire a freight transportation company, what are the things that should be kept in mind? Let’s focus on some of the key areas mentioned below:

Types of services available: It is possible that you need a domestic service, but you should be aware of how extensive are the services of the provider you have chosen. Does it provide air, sea, and road freight services? If yes, the company seems to be established and large assuring a more professional service. For high speed delivery, you can opt for air freight.

Economic feasibility of the services: Do some research on the rates offered by the company. The truck freight rates in India vary a lot. Still it should be proportional to the distance to be covered and the quality of service offered. For the same service, you should not pay extra to any company just because you are unaware of the rates.  

Option for Insurance: If you are dealing with some valuable goods to be shipped, option for its insurance is advisable. But every company does not provide the facility. So enquire in details before taking a final decision.
Warehousing facility: Mostly it happens in corporate shifting, household shifting, or business shipments that you need to store your goods before they are delivered to the final destination. It will not be possible if the service provider you have chosen does not have any warehousing facility. Make sure that the warehouse is completely safe, under surveillance, and fits the parameter to store goods safely for long time.
Centralized shipment tracking system: Most of the companies are operating online these days with a centralized shipment tracking system. This allows you to check the location and status of your shipment on your own by feeding the code in given software. This gives you clarity and complete transparency. It also builds trust on the hired service provider.
Document processing services: For international freights and even for domestic cargos, document clearance is quite important for which you don’t need to worry. This is the job of the freight transportation company you have hired. Check out the facilities it offers for document processing and custom clearance in case of international shipments.
These are the most basic points one should consider while finalizing any freight transportation company. You will end up with a time and cost saving option with a little awareness and alertness.

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